Frequently asked questions
Account
Opening an account at AxeCasino takes about 30 seconds. Click the Sign Up button in the top corner and fill in the required information. You’ll then receive an email with a verification link. Once your email is verified, your account will be activated and you can start playing immediately.
Click Log In, then Forgot Password? to reset it. You’ll receive an email with a link to create a new password. The process takes less than a minute. If you cannot reset your password or access your email, contact our Customer Support via live chat or email at support@axecasino.com. Once we verify your identity, we’ll reset your password manually.
Log in, go to My Account, click Add Currency, and select your preferred option from the drop-down menu. We accept deposits in various currencies, including EUR, USD, CAD, NZD, GBP, and others. We also support major cryptocurrencies such as Bitcoin and Ethereum. Choose your preferred currency and play your favourite games!
After adding another currency, click Select next to the one you wish to make active.
Deposit Methods
You can view all available payment methods for deposits and withdrawals on our Payments page.
There is no minimum deposit amount set by the Casino. However, individual payment providers may have their own minimum transaction limits. Please refer to the payment table in your account profile for specific details.
At AxeCasino, withdrawal requests are processed almost instantly. Depending on the payment method, funds are usually received within a few seconds or hours. The only exception is the first withdrawal, which may take longer due to mandatory identity verification (KYC).
No problem! Contact our support team via live chat or email at support@axecasino.com. We’ll respond promptly and help resolve the issue.
Games
AxeCasino offers a wide selection of online casino games to suit every taste: vibrant slots, table classics, bingo, and live dealer games. We partner exclusively with top-tier software providers, including Microgaming, Playtech, BetSoft, SoftSwiss, NetEnt, Endorphina, Quickspin, Play’n GO, Amatic, Big Time Gaming, and Evolution Gaming. These industry leaders deliver exceptional visuals, engaging gameplay, and rewarding experiences.
Yes. AxeCasino is a fully licensed and regulated online casino operating under a Curaçao eGaming Licence. We only collaborate with verified software developers and secure payment providers. Player safety and data protection are our top priorities, supported by advanced security measures and encryption technology.
Absolutely. You can try most games in Demo Mode, playing with virtual credits instead of real money. There’s no time limit, and you can enjoy the experience risk-free before switching to real play.
To play real-money games, you must be at least 18 years old and have a verified AxeCasino account. Registration takes only a few minutes — fill in the required fields, confirm your email, and start playing.
Security
Yes. Player safety is AxeCasino’s top priority. We use advanced SSL encryption technology to ensure that all online transactions and personal data remain confidential and protected at all times.
Upload all required documents directly through your account. Once logged in, go to the Documents section in your profile and follow the upload instructions.
Document verification is usually completed shortly after submission, though in some cases it may take a few hours. If the process takes longer than expected, contact support@axecasino.com or our live chat for assistance.
You can track your document status in the Documents tab of your personal profile.